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Hankook Cosmo

With a firm belief and pride in leading the market by continuously meeting the ever-changing expectations of our customers, 

we strive to deliver products and services of the highest quality, creating the greatest customer value.

 Our Business

OEM / ODM

We provide differentiated OEM/ODM services based on our long-established technical expertise.

 

Our Business

OEM / ODM

We provide differentiated OEM/ODM services based on our long-established technical expertise.

Quality Assurance Certifications
special feature 01.

CGMP

CGMP (Cosmetic Good Manufacturing Practice) is a certification established by the Ministry of Food and Drug Safety (MFDS) in accordance with the Cosmetics Act. It sets detailed standards for excellent cosmetic manufacturing and quality control, covering all processes, including personnel, facilities, equipment, raw materials, materials, process management, semi-finished products, and finished products.

This certification ensures:

  1. Minimization of human errors
  2. Prevention of quality degradation due to microbial contamination and cross-contamination
  3. Establishment of a highly advanced quality system

We obtained CGMP certification for full-process compliance from the MFDS in 2016. Moving forward, we will continue to strictly implement these standards to ensure product quality, protect consumers, and enhance public health and safety.

special feature 02.

ISO 22716

ISO 22716 is a guideline for Good Manufacturing Practices (GMP) in the cosmetics manufacturing industry. It specifies the GMP requirements that companies producing cosmetics must adhere to.

The certification consists of 17 key requirements, covering the entire manufacturing process from raw materials to finished products, as well as deviation handling, complaint management, post-processing procedures, and system management, including change control, internal audits, and documentation management.

In 2015, we obtained ISO 22716 certification, ensuring compliance with legal requirements while also meeting internationally recognized standards. This has strengthened customer trust in the company’s commitment to safe and reliable cosmetic manufacturing.

special feature 03.

ISO 9001

ISO 9001 is an international standard for quality management systems established by the International Organization for Standardization (ISO). It objectively evaluates and certifies whether a company’s product or service realization system meets the specified requirements.

Through this certification, we has been officially recognized for its ability to provide reliable quality assurance based on international standards. This enables the company to offer trust in product quality to both suppliers and consumers in the global market.

Quality Assurance Certifications
special feature 01.

CGMP

CGMP (Cosmetic Good Manufacturing Practice) is a certification established by the Ministry of Food and Drug Safety (MFDS) in accordance with the Cosmetics Act. It sets detailed standards for excellent cosmetic manufacturing and quality control, covering all processes, including personnel, facilities, equipment, raw materials, materials, process management, semi-finished products, and finished products.

This certification ensures:

  1. Minimization of human errors
  2. Prevention of quality degradation due to microbial contamination and cross-contamination
  3. Establishment of a highly advanced quality system

We obtained CGMP certification for full-process compliance from the MFDS in 2016. Moving forward, we will continue to strictly implement these standards to ensure product quality, protect consumers, and enhance public health and safety.

special feature 02.

ISO 22716

ISO 22716 is a guideline for Good Manufacturing Practices (GMP) in the cosmetics manufacturing industry. It specifies the GMP requirements that companies producing cosmetics must adhere to.

The certification consists of 17 key requirements, covering the entire manufacturing process from raw materials to finished products, as well as deviation handling, complaint management, post-processing procedures, and system management, including change control, internal audits, and documentation management.

In 2015, we obtained ISO 22716 certification, ensuring compliance with legal requirements while also meeting internationally recognized standards. This has strengthened customer trust in the company’s commitment to safe and reliable cosmetic manufacturing.

special feature 03.

ISO 9001

ISO 9001 is an international standard for quality management systems established by the International Organization for Standardization (ISO). It objectively evaluates and certifies whether a company’s product or service realization system meets the specified requirements.

Through this certification, we has been officially recognized for its ability to provide reliable quality assurance based on international standards. This enables the company to offer trust in product quality to both suppliers and consumers in the global market.

 

Factory Overview

Production Facilities


Manufacturing Facilities

Mixing & Homogenizing Equipment

  • Ultra Homomixer (2-ton, 1.5-ton, 1-ton, 500L, 300L, 100L, 50L)
  • High-Pressure Homogenizer (Microfluidizer, 400L/hr)
  • Purified Water System (2RO System)

Total Area: 2,000 pyeong (approximately 6,600㎡)

Monthly Production Capacity: 5 million units

 

Purified Water System 

Next-generation system designed to remove ions and microorganisms, producing highly purified water







Reverse Osmosis (RO) Method

Electrodeionization (EDI) for ultra-pure water production


Filling & Packaging Equipment

  • Multi-cell automatic filling & packaging machine (standard & large capacity)
  • Automatic cream filling & packaging machine
  • Automatic tube filling & sealing machine
  • Universal automatic filling machine
  • Ampoule filling machine & scamper
  • Shaped mask sheet automatic filling & sealing machine
  • Mask sheet automatic filling & sealing machine, among others

Factory Overview

Production Facilities
Manufacturing Facilities

Mixing & Homogenizing Equipment

  • Ultra Homomixer (2-ton, 1.5-ton, 1-ton, 500L, 300L, 100L, 50L)
  • High-Pressure Homogenizer (Microfluidizer, 400L/hr)
  • Purified Water System (2RO System)

Total Area: 2,000 pyeong (approximately 6,600㎡)

Monthly Production 
Capacity: 5 million units


Purified Water System

Next-generation system designed to remove ions and microorganisms, producing highly purified water


Reverse Osmosis (RO) 
Method

Electrodeionization (EDI) 
for ultra-pure water 
production


Filling & Packaging Equipment

- Multi-cell automatic filling & 
   packaging machine 
  (standard & large capacity)

- Automatic cream filling & 
   packaging machine

- Automatic tube filling & sealing 
   machine

- Universal automatic filling 
   machine Ampoule filling 
   machine & scamper

- Shaped mask sheet automatic 
   filling & sealing machine

- Mask sheet automatic filling & 
   sealing machine, among others

Main Products

Ampoule

Based on Ours exclusive research and expertise, ampoules are designed for skin improvement and care. They are typically used in multiple steps with at least two different products and are packaged in small quantities for 1-2 applications. While they are mainly used in skincare clinics and hospitals, recent advancements have introduced products suitable for home use.

Sub-Category : Whitening Functional Ampoule, Wrinkle Improvement Functional Ampoule, Acne Skin Ampoule

Cleansing

A category of products that effectively cleanses the skin by removing sebum, impurities, dirt from the external environment, and makeup residues. Cleansing is the fundamental step of any skincare routine, ensuring the effectiveness of subsequent skincare products. Various formulations exist, including the latest 2-in-1 cleansing products that combine multiple functions.

Sub-Category : Cleansing Water, Cleansing Lotion, Cleansing Cream, Cleansing Gel, Cleansing Oil, Cleansing Foam

Emulsion

An emulsion has characteristics between toner and cream, with a lightweight and fluid texture and lower oil content. It supplies essential moisture and oil to the skin, restoring balance and promoting healthy skin.

Sub-Category : Travel Lotion, Men's Lotion, Body Lotion, Baby Lotion, Sun Lotion 

Essence

Also known as a beauty serum, essence is highly concentrated with active ingredients that enhance hydration and provide essential nutrients to the skin. It is formulated with potent functional ingredients, often in smaller volumes compared to its price, due to its efficacy.

Sub-Category : Skin Type, Lotion Type, Cream Type, Gel Type, Capsule Type, etc. 

Cream

One of the most representative formulations in skincare, cream contains a high ratio of oils, moisturizers, and water. It helps maintain the skin’s moisture balance while delivering elasticity and nourishment for healthier, more resilient skin.

Sub-Category : Nutritional Cream, Massage Cream, Eye Cream, Hand Cream, Day & Night Cream 

Masks

Masks are designed to provide intensive care by hydrating and nourishing the skin, helping to revitalize tired skin and improve overall skin health. They are typically used before makeup to enhance application. Various functional masks and innovative formulations using unique materials are continuously being developed.

Sub-Category : Sheet, Peel Off Type, Wash Off Type, Mud Type, Cream Type, Gel Type, etc. 

Toner

Also referred to as toner, softener, or lotion, it is formulated to stabilize water-insoluble substances, creating a thermodynamically stable, transparent liquid. Toners help prepare the skin for better absorption of subsequent skincare products.

Sub-Category : Liquid, Cream, Spray, etc. 

Body Care

Includes all products used for body care, from cleansing to body contouring. These products remove impurities from the skin’s surface, provide hydration, exfoliate dead skin cells, and improve skin elasticity.

Sub-Category : Body Lotion, Body Cream, Body Oil, Body Cleanser Foam, etc. 

Our Partners

 R&D

Skin Science Lab.

Our skin science Lab. has been operating as a corporate-affiliated research center since obtaining certification in August 2002.

At the lab., we conduct market research across various age groups to understand customer needs and develop trend-driven cosmetics. Our focus lies in creating high-performance, natural-based products that align with evolving consumer preferences.

Additionally, we specialize in the development of skincare, functional cosmetics, body care, and hair care products, while also working on innovative formulations to differentiate ourselves from competitors.

We adhere to strict and systematic quality control standards in compliance with CGMP guidelines to ensure the safety and reliability of our products. This includes thorough microbiological testing at every stage, from raw materials to semi-finished and finished products. We also monitor manufacturing environments for airborne and surface microbes to maintain a hygienic production space.

Our commitment to quality management is demonstrated by our ISO 9001 certification, as well as our ISO 22716 certification, which complies with international Good Manufacturing Practices (GMP) for cosmetics.

Furthermore, we actively participate in national research projects to drive innovation and expand our expertise. Through continuous R&D, we have strengthened our competitiveness in the OEM & ODM sector, leveraging years of accumulated know-how to develop high-quality products tailored to customer demands.

We possess 11 types of proprietary nanoliposomal raw materials.

01.

Cosmosome25- Na

Using the nanosome technology, we stabilize caviar and 25 beauty ingredients (such as malt, horsetail, ginseng, vitamin C, aloe vera, hojicha, grapes, bladderwrack algae, sage, pearl powder, mountain dogwood root, and golden seal) to deeply penetrate the skin, maximizing the skin's functionality and effectiveness.

02.

Nano-3D

The active ingredients are first stabilized with a nanoliposomal technology. After secondary stabilization with esoporous silica, they are further stabilized in a multilayer double-layered structure of the Skin Lipid Matrix (SLM), creating a three-tiered stabilization.

03.

Acisome

The first stabilization step is achieved by using 6 seed-derived ingredients, 2 Metrikine types, 2 ATP-producing substances, and 3 natural ingredients in nanoliposomal form.

04.

Whitesome

Hydrophilic whitening ingredients (such as algowhite, arbutin, and ethyloline) are stabilized in nanoliposomes to increase lipophilicity and maximize skin penetration to melanin-forming cells under the stratum corneum, forming a whitening nanoliposomal system.

05.

Blood-Boosting Formula 

The Blood-Boosting Formula consists of five medicinal herbs, including ginseng (sa), licorice (nambu), dongqu (hapryu), white-hasky powder (geum), and omija (pyogo), designed to balance the blood qi and help maintain consistent fluid balance.

06.

PMLV-A&V-E

The composite lamellar multilayer liposome technology is used in the combination of Vitamin A and E to enhance cell metabolism, delay aging, improve fine wrinkles, promote blood circulation, reduce inflammation, and improve moisture retention.

07.

Nanocerasome

Nanoparticles of liposomes created by our technology deliver ceramides, which are essential for maintaining the epidermal lipid barrier, to the skin's intercellular lipid layer quickly and safely, improving the adhesion of the cuticle layer of hair and enhancing the protection of hair internal structure.

08.

Peppemintsome

Through herbal therapy, peppermint essential oil is encapsulated into nanosomes to help calm the skin and provide relief for redness and inflammation caused by internal and external stressors, such as UV exposure, while alleviating skin heating phenomena.

09,10,11.

Etc.

Oculox Nanosolv, Lemonsome, and Vitamin A Nanosole.

R & D

Skin Science Lab.


Our skin science Lab. has been operating as a corporate-affiliated research center since obtaining certification in August 2002.

At the lab., we conduct market research across various age groups to understand customer needs and develop trend-driven cosmetics. Our focus lies in creating high-performance, natural-based products that align with evolving consumer preferences.

Additionally, we specialize in the development of skincare, functional cosmetics, body care, and hair care products, while also working on innovative formulations to differentiate ourselves from competitors.

We adhere to strict and systematic quality control standards in compliance with CGMP guidelines to ensure the safety and reliability of our products. This includes thorough microbiological testing at every stage, from raw materials to semi-finished and finished products. We also monitor manufacturing environments for airborne and surface microbes to maintain a hygienic production space.

Our commitment to quality management is demonstrated by our ISO 9001 certification, as well as our ISO 22716 certification, which complies with international Good Manufacturing Practices (GMP) for cosmetics.

Furthermore, we actively participate in national research projects to drive innovation and expand our expertise. Through continuous R&D, we have strengthened our competitiveness in the OEM & ODM sector, leveraging years of accumulated know-how to develop high-quality products tailored to customer demands.

We possess 11 types of proprietary nanoliposomal raw materials. 

01.

Cosmosome25- Na


Using the nanosome technology, we stabilize caviar and 25 beauty ingredients (such as malt, horsetail, ginseng, vitamin C, aloe vera, hojicha, grapes, bladderwrack algae, sage, pearl powder, mountain dogwood root, and golden seal) to deeply penetrate the skin, maximizing the skin's functionality and effectiveness.

02.

Nano-3D


The active ingredients are first stabilized with a nanoliposomal technology. After secondary stabilization with esoporous silica, they are further stabilized in a multilayer double-layered structure of the Skin Lipid Matrix (SLM), creating a three-tiered stabilization.

03.

Acisome


The first stabilization step is achieved by using 6 seed-derived ingredients, 2 Metrikine types, 2 ATP-producing substances, and 3 natural ingredients in nanoliposomal form.


04.

Whitesome


Hydrophilic whitening ingredients (such as algowhite, arbutin, and ethyloline) are stabilized in nanoliposomes to increase lipophilicity and maximize skin penetration to melanin-forming cells under the stratum corneum, forming a whitening nanoliposomal system.

05.

Blood-Boosting Formula


The Blood-Boosting Formula consists of five medicinal herbs, including ginseng (sa), licorice (nambu), dongqu (hapryu), white-hasky powder (geum), and omija (pyogo), designed to balance the blood qi and help maintain consistent fluid balance.

06.

PMLV-A&V-E


The composite lamellar multilayer liposome technology is used in the combination of Vitamin A and E to enhance cell metabolism, delay aging, improve fine wrinkles, promote blood circulation, reduce inflammation, and improve moisture retention.

07.

Nanocerasome


Nanoparticles of liposomes created by our technology deliver ceramides, which are essential for maintaining the epidermal lipid barrier, to the skin's intercellular lipid layer quickly and safely, improving the adhesion of the cuticle layer of hair and enhancing the protection of hair internal structure.

08.

Peppemintsome


Through herbal therapy, peppermint essential oil is encapsulated into nanosomes to help calm the skin and provide relief for redness and inflammation caused by internal and external stressors, such as UV exposure, while alleviating skin heating phenomena.

09,10,11

Etc.


Oculox Nanosolv, Lemonsome, and Vitamin A Nanosole.

How to visit us

Factory
172, Pungsesandan-ro, Pungse-myeon, Dongnam-gu, Cheonan-si, Chungcheongnam-do, Korea 

Office

46, Gwacheon-daero 7-gil, Gwacheon-si, Gyeonggi-do, Korea 

How to visit us

Factory
172, Pungsesandan-ro, Pungse-myeon, Dongnam-gu, Cheonan-si, Chungcheongnam-do, Korea

Office
46, Gwacheon-daero 7-gil, Gwacheon-si, Gyeonggi-do, Korea

Contact Us

Please, fill out the below form.

Article 1 Consent to Collection of Personal Information and Collection Method
< The name of a company or website > (“URL” hereinafter “Website”) shall establish a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” button.

Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.)

The Website has the following purposes for collecting and using customers’ personal information:

Personal information of general members
- Time of collection: Signing up for membership
- Mandatory collection items: ID, password, e-mails, names *required to be revised*
- Optional collection items: Profile images, date of birth, telephone number, address *required to be revised*
- Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
- Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

Order information (including members and non-members)
- Time of collection: Upon placing orders
- Mandatory collection items: Information of customers placing orders (name, address, telephone, and e-mail), information on recipient (name, address, telephone), payment approval information
- Optional collection items: Delivery of messages
- Purpose of using personal information: Payment and delivery of ordered products
- Retention period: Retained for five (5) years

Article 3 Collection of Personal Information via Cookies
The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)
1) Purposes of using cookies
- Providing differentiated information, depending on individuals’ interests
- Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure for service improvement
- Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
2) Operation of cookies and rejection of cookiesCookies are stored at the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
In addition, customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
However, if customers refuse to store cookies, they may not use some services that require them.
3) Method for changing settings to reject cookies
A. Internet Explorer
Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
B. Chrome
Directly change settings by clicking Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section

Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1) Customers’ personal information shall be destroyed without any delay after the purposes of collection and use of their personal information have been fulfilled. However, if customers’ personal information needs to be retained for a certain period of time for the following purpose of verifying transaction parties’ rights and obligations in accordance with provisions of relevant statutes, such as the Protection of Consumers in e-commerce and Other Transactions Act, such information shall be retained for the specified period:
A Article 6 of the Protection of Consumers in e-commerce and Other Transactions Act
- Records on contracts or withdrawal of offers: Retained for five (5) years
- Records on payments and the supply of goods: Retained for five (5) years
- Records on the resolution of customers’ complaints or disputes: Retained for three (3) years
B Article 15.2 of the Protection of Communication Secrets Act
- Log-in records: Retained for three (3) months
C Other related statutes
2) The Website shall destroy personal information in the following manner.
A. Destruction procedure-The information entered for membership sign-up shall be transferred to a separate database (in case of information on paper, a separate filing cabinet), stored for a certain period of time in accordance with internal guidelines and other relevant statutes, and then destroyed.
- The above personal information shall not be used for any purposes other than for the purposes stipulated by law.
B. Destruction methods-Personal information printed out on paper shall be destroyed by shredding or burning. - Personal information in electronic file format shall be entirely destroyed by technological methods so that they may not be restored or regenerated.
3) The Website shall give dormant members (who have not used services for the last twelve (12) months) a notice on the forfeiture of membership in accordance with Article 29.2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. If such members fail to reply to such a notice, they may be considered to have forfeited their membership at the Website’s discretion. In such a case, dormant members’ personal information may be stored and managed separately from other members’ personal information. Such personal information that is separated and stored shall be destroyed after the lapse of the statutory retention period. In case a customer makes a request, then such a customer’s personal information that is not destroyed shall be made available again at the time of resuming the use of services.

Article 5 Provision of Personal Information for Third Parties
1) The Website shall neither use customers’ personal information nor provide such information for other persons, companies, and institutions beyond the scope of Article 1 above (Personal Information Items Collected and Purpose of Using Personal Information).
2) The following cases are exceptions.
A. When customers’ personal information is required by relevant institutions for investigative purposes in accordance with relevant statutes
B. When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research
C. When customers’ personal information is requested in accordance with pre-determined procedures under other relevant statutesEven if personal information is provided in accordance with the foregoing, we do our best to ensure that such information is not indiscriminately provided against the original purpose of collection and use of such information.

Article 6 Outsourcing of Personal Information Processing
The Website outsources the processing of users’ personal information to outside professional organizations as follows for the smooth conduct of businesses, such as provision of better services and customers’ convenience.
- Delivery of ordered products: OO Delivery Service *required to be revised*
- Establishing and maintaining computer systems: Hosting companies *required to be revised*
- Delivery tracking system service: Goodsflow Inc.
- Payment and escrow service: PG *required to be revised*
- Self-authentication, i-PIN service: Dream Security Inc.
※ The information shared with outsourcing companies shall be limited to the minimum information required to fulfill the original purpose of outsourcing. In addition, optional personal information is provided for outsourcing companies at the request of customers for services.
※ The list of outsourcing companies may be subject to change, depending on changed services and contractual periods. Any change in this list shall be announced in advance via notices. Customers participating in short-term events shall be individually notified of such events.

Article 7 Access and Modification of Personal Information

1) Customers may access or modify their personal information registered at the Website at any time. Customers may click the Change Members’ Information menu and directly access or modify their personal information. They may also request for such access or modification by sending e-mails or written requests to a chief privacy officer or a personal information handling employee at the Website. Then, the Website shall take relevant measures without any delay.
2) If customers demand the correction of any errors in their personal information, such personal information shall be neither used nor provided by the Website until such errors have been corrected.
3) If incorrect personal information has been already provided for any third party, then the Website shall immediately notify such third party of the result of correction of this information and have this third party also modify the information.

Article 8 Withdrawal of Consent to Collection, Use, and Provision of Personal Information
1) Customers may withdraw their consent to the collection, use, and provision of their personal information that is made available when signing up for membership at any time. They may do so by clicking Withdrawal of Consent (Membership) in the Personal Information Management Menu on the initial landing page of the Website. They may also do so by contacting the chief privacy officer of the Website in writing, by telephone, or through e-mail. Then, the Website shall immediately take necessary measures, such as deletion of personal information. The Website shall immediately notify customers of such measures, including withdrawal of consent and destruction of personal information.
2) The Website shall take necessary measures to ensure that customers withdraw their consent (membership) to the collection of their information through an easier method than what they used to give their consent to the method of collecting personal information.

Article 9 Measures for Ensuring the Security of Personal Information
The Website shall take technological/administrative/physical measures required for ensuring the security of personal information in accordance with Article 29 of the Personal Information Protection Act.
1. Encryption of personal information
Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2. Technological measures against hacking
The Website shall install, regularly update, and check security porgrams to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.

Article 10 Protection of Personal Information of Children under Fourteen Years of Age
The Website deems the protection of children’s personal information in online environments to be also important. It does not allow children under fourteen years of age who require the consent of their legal counsel to apply for membership. If such childern sign up for the Website or provide their personal information due to the theft of their names and information or abuse of systems, then their legal counsels may exercise all rights.

Article 11 Chief Privacy Officer
The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage reliefs.

▶ Chief Privacy Officer
- Name: *required to be revised”
- Title: *required to be revised”
- Job grade: *required to be revised”
- Contact point: *required to be revised”

Article 12 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any addition of change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days prior to the effectuation of such addition, deletion, or correction.
작성완료

Contact Us

Article 1 Consent to Collection of Personal Information and Collection Method
< The name of a company or website > (“URL” hereinafter “Website”) shall establish a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” button.

Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.)

The Website has the following purposes for collecting and using customers’ personal information:

Personal information of general members
- Time of collection: Signing up for membership
- Mandatory collection items: ID, password, e-mails, names *required to be revised*
- Optional collection items: Profile images, date of birth, telephone number, address *required to be revised*
- Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
- Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

Order information (including members and non-members)
- Time of collection: Upon placing orders
- Mandatory collection items: Information of customers placing orders (name, address, telephone, and e-mail), information on recipient (name, address, telephone), payment approval information
- Optional collection items: Delivery of messages
- Purpose of using personal information: Payment and delivery of ordered products
- Retention period: Retained for five (5) years

Article 3 Collection of Personal Information via Cookies
The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)
1) Purposes of using cookies
- Providing differentiated information, depending on individuals’ interests
- Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure for service improvement
- Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
2) Operation of cookies and rejection of cookiesCookies are stored at the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
In addition, customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
However, if customers refuse to store cookies, they may not use some services that require them.
3) Method for changing settings to reject cookies
A. Internet Explorer
Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
B. Chrome
Directly change settings by clicking Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section

Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1) Customers’ personal information shall be destroyed without any delay after the purposes of collection and use of their personal information have been fulfilled. However, if customers’ personal information needs to be retained for a certain period of time for the following purpose of verifying transaction parties’ rights and obligations in accordance with provisions of relevant statutes, such as the Protection of Consumers in e-commerce and Other Transactions Act, such information shall be retained for the specified period:
A Article 6 of the Protection of Consumers in e-commerce and Other Transactions Act
- Records on contracts or withdrawal of offers: Retained for five (5) years
- Records on payments and the supply of goods: Retained for five (5) years
- Records on the resolution of customers’ complaints or disputes: Retained for three (3) years
B Article 15.2 of the Protection of Communication Secrets Act
- Log-in records: Retained for three (3) months
C Other related statutes
2) The Website shall destroy personal information in the following manner.
A. Destruction procedure-The information entered for membership sign-up shall be transferred to a separate database (in case of information on paper, a separate filing cabinet), stored for a certain period of time in accordance with internal guidelines and other relevant statutes, and then destroyed.
- The above personal information shall not be used for any purposes other than for the purposes stipulated by law.
B. Destruction methods-Personal information printed out on paper shall be destroyed by shredding or burning. - Personal information in electronic file format shall be entirely destroyed by technological methods so that they may not be restored or regenerated.
3) The Website shall give dormant members (who have not used services for the last twelve (12) months) a notice on the forfeiture of membership in accordance with Article 29.2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. If such members fail to reply to such a notice, they may be considered to have forfeited their membership at the Website’s discretion. In such a case, dormant members’ personal information may be stored and managed separately from other members’ personal information. Such personal information that is separated and stored shall be destroyed after the lapse of the statutory retention period. In case a customer makes a request, then such a customer’s personal information that is not destroyed shall be made available again at the time of resuming the use of services.

Article 5 Provision of Personal Information for Third Parties
1) The Website shall neither use customers’ personal information nor provide such information for other persons, companies, and institutions beyond the scope of Article 1 above (Personal Information Items Collected and Purpose of Using Personal Information).
2) The following cases are exceptions.
A. When customers’ personal information is required by relevant institutions for investigative purposes in accordance with relevant statutes
B. When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research
C. When customers’ personal information is requested in accordance with pre-determined procedures under other relevant statutesEven if personal information is provided in accordance with the foregoing, we do our best to ensure that such information is not indiscriminately provided against the original purpose of collection and use of such information.

Article 6 Outsourcing of Personal Information Processing
The Website outsources the processing of users’ personal information to outside professional organizations as follows for the smooth conduct of businesses, such as provision of better services and customers’ convenience.
- Delivery of ordered products: OO Delivery Service *required to be revised*
- Establishing and maintaining computer systems: Hosting companies *required to be revised*
- Delivery tracking system service: Goodsflow Inc.
- Payment and escrow service: PG *required to be revised*
- Self-authentication, i-PIN service: Dream Security Inc.
※ The information shared with outsourcing companies shall be limited to the minimum information required to fulfill the original purpose of outsourcing. In addition, optional personal information is provided for outsourcing companies at the request of customers for services.
※ The list of outsourcing companies may be subject to change, depending on changed services and contractual periods. Any change in this list shall be announced in advance via notices. Customers participating in short-term events shall be individually notified of such events.

Article 7 Access and Modification of Personal Information

1) Customers may access or modify their personal information registered at the Website at any time. Customers may click the Change Members’ Information menu and directly access or modify their personal information. They may also request for such access or modification by sending e-mails or written requests to a chief privacy officer or a personal information handling employee at the Website. Then, the Website shall take relevant measures without any delay.
2) If customers demand the correction of any errors in their personal information, such personal information shall be neither used nor provided by the Website until such errors have been corrected.
3) If incorrect personal information has been already provided for any third party, then the Website shall immediately notify such third party of the result of correction of this information and have this third party also modify the information.

Article 8 Withdrawal of Consent to Collection, Use, and Provision of Personal Information
1) Customers may withdraw their consent to the collection, use, and provision of their personal information that is made available when signing up for membership at any time. They may do so by clicking Withdrawal of Consent (Membership) in the Personal Information Management Menu on the initial landing page of the Website. They may also do so by contacting the chief privacy officer of the Website in writing, by telephone, or through e-mail. Then, the Website shall immediately take necessary measures, such as deletion of personal information. The Website shall immediately notify customers of such measures, including withdrawal of consent and destruction of personal information.
2) The Website shall take necessary measures to ensure that customers withdraw their consent (membership) to the collection of their information through an easier method than what they used to give their consent to the method of collecting personal information.

Article 9 Measures for Ensuring the Security of Personal Information
The Website shall take technological/administrative/physical measures required for ensuring the security of personal information in accordance with Article 29 of the Personal Information Protection Act.
1. Encryption of personal information
Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2. Technological measures against hacking
The Website shall install, regularly update, and check security porgrams to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.

Article 10 Protection of Personal Information of Children under Fourteen Years of Age
The Website deems the protection of children’s personal information in online environments to be also important. It does not allow children under fourteen years of age who require the consent of their legal counsel to apply for membership. If such childern sign up for the Website or provide their personal information due to the theft of their names and information or abuse of systems, then their legal counsels may exercise all rights.

Article 11 Chief Privacy Officer
The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage reliefs.

▶ Chief Privacy Officer
- Name: *required to be revised”
- Title: *required to be revised”
- Job grade: *required to be revised”
- Contact point: *required to be revised”

Article 12 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any addition of change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days prior to the effectuation of such addition, deletion, or correction.
작성완료

Hankook Cosmo Corp. | CEO Hosu Cheon 
Factory : 172, Pungsesandan-ro, Pungse-myeon, Dongnam-gu, Cheonan-si, Chungcheongnam-do, Korea

Office : 46, Gwacheon-daero 7-gil, Gwacheon-si, Gyeonggi-do, Korea 

TEL. +82-41-569-0801 | FAX. +82-41-569-0803

Hankook Cosmo @2025